About after sales_FAQ_Hebei Lozon Import and Export Trade Co., Ltd-Hebei Lozon Import and Export Trade Co., Ltd

About size

The marked dimensions are all design dimensions, and there will be a little error in actual production.
What about the lead time?

Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Is it OK to print my logo on product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity.Fordefective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
About customer service

If you have any questions, please consult customer service. If you don't reply in time, you can call.
About after sales

Please contact us if you have any problems with the goods received. We will actively handle the problems to your satisfaction.

008618531207767